Which regulation does not apply to onsite behavior during the service process?

The preparation regulations are focused on the groundwork necessary before the service process begins. This includes planning, logistics, and other necessary steps to ensure that everything is in place for the service to be conducted effectively. While vital for the successful delivery of services, these regulations do not govern conduct or behavior at the service site itself.

In contrast, rights regulations pertain to the entitlements and obligations of both service providers and customers during the service interaction. Operation regulations cover the procedural aspects and specific operational guidelines that must be followed during service delivery. Attitude regulations emphasize the required demeanor and approach of personnel while engaging with clients, ensuring a positive customer experience.

Therefore, since preparation regulations deal with pre-service activities, they do not directly influence behavior during the onsite service process, making them the correct choice as the option that does not apply.